Who we are
Our website address is: https://prelovedteddy.com.
Welcome to Preloved Teddy! This Privacy Policy is here to help you understand how we collect, use, and protect your personal information when you use our services, visit our website, or interact with us. We care about your privacy and want to ensure you’re comfortable with how we handle your data.
Please take a moment to review this policy. By using our services or accessing our website, you agree to the practices described in this Privacy Policy. If you don’t agree with any part of this policy, please refrain from using our services or website.
Changes to This Privacy Policy
We may update this Privacy Policy occasionally to reflect changes in our practices, legal requirements, or for other reasons. If we make any significant changes, we will notify you through our website or other appropriate means. Please check back periodically to stay informed about any updates.
How We Collect and Use Your Personal Information
We collect and use your personal information for various purposes, as explained below. The type of information we collect depends on how you interact with our website and services.
Information You Directly Provide
When you use our services or make a purchase, you may provide us with personal information such as your name, address, phone number, email, payment details, and account information. We use this information to process your orders, provide customer support, and manage your account effectively.
Information Collected Through Cookies
Like many websites, we use cookies to collect information about your interactions with our website. This information, referred to as “Usage Data,” includes details about your device, browser, network connection, IP address, and how you interact with our website and services. Cookies help us improve our website’s functionality and your user experience. You can adjust your browser settings to manage or disable cookies, but please be aware that this may affect how our website works.
Information Obtained from Third Parties
We may receive information about you from third parties, including service providers and vendors who help us deliver our services. This may include payment processors who handle your payment information, and analytics providers who help us understand user behavior. Any data we obtain from third parties will be treated in accordance with this Privacy Policy.
How We Use Your Personal Information
We use your personal information for the following purposes:
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Providing Products and Services: We use your data to fulfill orders, process payments, provide customer support, and manage your account.
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Marketing and Advertising: We may send you marketing and promotional communications by email, text message, or postal mail. This helps us tailor our services and advertisements to your interests.
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Security and Fraud Prevention: Your information is essential for detecting and preventing fraudulent or malicious activity. We also rely on you to keep your account credentials safe.
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Communicating with You: We use your data to provide customer support and improve our services, ensuring we can effectively respond to your needs.
Cookies
We use cookies to enhance your browsing experience and improve our services. For specific information about the cookies we use, please refer to our Cookie Policy.
How We Disclose Personal Information
We may share your personal information with third parties in the following situations:
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With vendors and service providers who help us operate our website and provide essential services.
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With business partners, including WordPress and WooCommerce, to offer services and deliver advertisements.
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When you request or consent to us sharing information, such as for shipping purposes or through social media integrations.
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Within our corporate group for business operations.
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In connection with business transactions like mergers or bankruptcy, to comply with legal obligations, and to protect our rights and those of our users.
For more details on the categories of personal information we disclose and for what purposes, please see the section “How we Collect and Use your Personal Information.”
User-Generated Content
Our services may allow you to post reviews and user-generated content. Please be aware that this content is public and can be accessed by anyone. We do not control who has access to it or how it’s used.
Third-Party Websites and Links
Our website may contain links to third-party websites. These websites have their own privacy and security policies, and we are not responsible for their content or practices. Please review their policies before using their services.
Children’s Data
Our services are not intended for children, and we do not knowingly collect personal information from them. If you believe your child has provided us with their data, please contact us to request its deletion.
Security and Retention of Your Information
While we implement security measures to protect your information, no method is entirely foolproof. We recommend using secure channels to transmit sensitive data to us. We retain your data as long as needed for various purposes, including legal obligations and providing our services.
Your Rights and Choices
Depending on your location, you may have certain rights regarding your personal information, including the right to access, correct, delete, or limit its use. You may also have the right to object to processing and withdraw consent. We will not discriminate against you for exercising these rights.
Complaints
If you have concerns about how we process your personal information, please contact us. Depending on your location, you may have the right to appeal our decisions or lodge a complaint with your local data protection authority.
International Users
We may transfer and process your data outside your country of residence.
Contact Us
If you have any questions or concerns about our privacy practices or this Privacy Policy, please reach out to us:
Email: [Your Email Address] Address: [Your Address]
Thank you for entrusting us with your information. We value your privacy and strive to protect it.